DigiExam support is here to help

You can find the system requirements by clicking here.

You can see your results by logging in to your DigiExam account which can be found online, click here to go to the login page. You will find an overview of the exams you have written with DigiExam and you can also see results of the exams your teachers have published.

Your answers are saved every 10 seconds during the time you work in the DigiExam client. The answers are saved both locally on your computer and also on DigiExams servers (as long as you have an active internet connection). If something happens during the exam and you need to restart your computer you can continue writing the exam after the restart with a maximum text loss of 10 seconds.

The exams are written in the DigiExam client which is intuitive and reliable. Click here to go to the installation manuals for the DigiExam client.

The offline answer file contains the students’ answers and is not made to be graded in the state you receive it on the USB device. Instead, go to the examination that the offline answer file belongs to in your teacher account in DigiExam. You can then upload the offline answer file to the examination by clicking the “Upload offline answer file” button.

Click here to go to the article that explains offline files and offline answer files in detail.

The offline answer file should not be opened with a program, instead, upload the offline answer file in DigiExam to the exam it belongs to. 

To upload the offline answer file, go to the overview and then find the exam that the offline answer file belongs to, click on the cog-wheel and choose “Upload offline answer file” (see figure 3).

Figure 1

Drag and drop the offline answer file in the crosshatched area (see figure 4) in the box that appears or click inside the crosshatched area to search for the offline answer file on your computers file system. It’s possible to add multiple offline answer files at once.

Figure 2

The status off the added offline answer files is shown under the heading “Status” (see figure 5). When all offline answer files have been added, click on the “Upload” button to start the upload.

Figure 3

The status of the offline answer files will change to “Handed in” when the upload is done (see figure 6). Click on the “Done” button in the botton-right corner of the offline answer file box to get back to the last view you were on. If something goes wrong with the upload you will receive an error message under the status heading. At the bottom of the article you can see all status error messages and how to solve them.

Figure 4

When an upload fails

Wrong offline answer file

If the upload fails, check if the Exam ID on the offline file matches the Exam ID that the exam has in DigiExam. If it doesn’t match you are probably trying to upload an answer to the wrong exam.

Wrong file extension

Check if the file extension is “.dxr”, if it isn’t there is a chance that its an offline answer file containing an exam and not the answers. If you are unsure, contact the DigiExam support team and they will help you with the offline file.

The following versions of the DigiExam client supports spell check:

• Windows: 1.6.0 and above
  
• Mac: 7.5.0 and above
  
• Chromebook: 1.7.0 and above
  
• iPad: 1.6.0 and above
  

Allow spell check for all students in a specific exam

1. Go to your exam library and click on “Edit” for the exam that you wish to enable spell check for (see figure 1 for example).

Figure 1

2. Under the public exam description there is an option to “Allow all students to use spell check” (see figure 2 for example). Check the box and save the exam to allow the students to use spell check for this exam.

Figure 2

Allow spell check for all students in a specific planned exam

When an exam is planned you have the possibility to allow spell check for all students taking that specific planned exam. The setting is not saved to the exam in your library, it only applies for the specific planned exam that you created.

Enable the setting by checking the box “Allow all students to use spell check” (see figure 3 for example) in the scheduling settings that appears when you plan an exam.

Figure 3

Allow spell check for an individual student in all exams

1. Select “Students” in the left-hand menu (see figure 4 for example).

Figure 4

2. Search for and click on the student that you wish to allow spell check, for all exams that the student take in your whole organization/school (see figure 5 for example).

Figure 5

3. Verify that you have selected the correct student, check the box next to the “Allow spell check for this student” and click on the “Save” button (see figure 6 for example).

Figure 6

Spell check is now allowed for this student for all exams that the student take in your whole organization/school.