Everything you need to know about remote proctoring

Learn what remote proctoring is, how it works, and the many advantages it provides to teachers and students alike. 

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What is remote proctoring?

Understanding what remote proctoring is

Remote proctoring is the concept of performing a proctor’s duties in an online environment. This includes confirming the identity of the test-takers and monitoring them during the exam to ensure the integrity of it. The goal is to emulate the role of an on-site proctor as far as possible, but also enable additional features and tools to combat the challenges of the remote online setting. The meaning of a remote proctored exam is to ensure cheating-free tests, despite being held remotely, and allowing anyone from everywhere to participate. However, it would be a mistake to believe that a remote exam would mean it is worse supervised than in-person.

How does remote proctoring work?

Understand how remote proctoring enables secure examinations

Imagine a normal physical exam, but in an online setting, with added functionality and flexibility – that is essentially remote proctoring. Remote proctoring services allow institutions to reliably monitor the examination process and prevent any type of cheating from happening by a wide range of different tools and features such as lockdown browsers, live and recorded proctoring of the test-takers webcam and screen, as well as AI proctoring.

A remote proctored exam works in the following way:

  1. The test-takers log into their personal account on the remote proctoring platform
  2. The identity of the test-takers is authenticated by the remote proctor, aligning the content of the student’s ID and the video feed from their webcam. As soon as the identity has been verified, the exam begins.
  3. The students’ devices and browsers are locked down, allowing them to only access the provided websites sources and the exam.
  4. During the exam, a live human proctor and AI-powered software monitor the student’s behavior to flag down any suspicious activities. And apart from basic video and audio proctoring, remote exams may also include a number of various proctoring features such as mobile phone detection, browser lockdown, suspicious behavior detection, and much more.
    The students may also chat with the proctor through an open chat during the examination if they require any assistance.
  5. The video and audio is recorded during the live proctoring, allowing the proctor to review the information after the fact to resolve any ambiguous cases.

What are the advantages of an online proctored exam?

Advantages of the Digiexam platform

Flexibility

An online remote proctored exam allows anyone, anywhere to participate in the exam, where the instructor can also perform their duties as a supervisor wherever they like. An online proctored test eliminates the need for any physical location, saving both time and money for the students such as travel costs, and investments and arrangement of the physical test centers for the institution. 

Fair testing environment

A remote proctored exam provides a fair testing environment for all students. By preventing and deterring academic honesty (cheating), the students will know that the value of their education will remain strong while the institution can protect their reputation. 

Increased security

Using a combination of AI and automation and online “in-person” proctoring, remote proctoring prevents and deters cheating, ensuring the security and integrity of the exam. Earlier worries about academic dishonesty while performing an exam online is no longer a problem. Both high-stakes and low-stakes testing can now be done with the same safety as on campus. 

Cost-efficient & convenient

Remote exams result in significantly lower administrative costs for institutions as the requirement of physical examination centers and proctors is eliminated. The remote setting also benefits the test-takers, who can write the test from wherever they want, and won’t have to spend anything to get to and fro the examination location.

The Digiexam remote proctoring service

Features of the Digiexam platform

Digiexam offers secure and robust remote proctoring services that powers the new, better, and more efficient world of exams, ensuring the integrity of the exam while empowering the teachers. All remote proctoring features in our platform are optional and configurable.

ID verification

Verify the identity of the students before the exam starts. This consists of taking a high-resolution face photo or submitting an identification card/passport matched against the student's profile.

Automated proctoring

During the exam, each student's activity is recorded in a session with automatic notifications from behavioral trackers. The screen and webcam are recorded and presented in the Proctor view.

In-person proctoring

Remote proctors (humans) may also monitor the students during the online exam and can intervene whenever they like if any issues arise.

Add mobile camera

Our remote proctoring add-on supports additional smartphone cameras in addition to the webcam. The student connects a mobile/smartphone camera quickly and easily to the session using a QR code.

Open chat

The chat will log all flagged events and can also be used to notify or inform students during the exam. Students can also initiate a chat to request a break or similar.

Credibility report

In addition to the main session credibility report, you can also download a separate PDF after the exam. It includes the student’s profile and photo, a session card, distribution of events, and an average rating of the exam.

How a remote proctored exam works in Digiexam

Setting up a remote proctored exam in Digiexam

1. Create the exam

  • Build the exam in the Digiexam platform. 
  • Create a new exam or use a shared template from your colleagues.
  • Choose the desired features for the remote proctoring according to your needs

2. Verify students ID and start the exam 

  • Match high-resolution face photos or an identification card/passport against the student’s profile.
  • Lock students' devices to prevent cheating.
  • Notify, inform and chat with students during the exam through the open chat.

3. Review exam results

  • Review the credibility report
  • Grade per student or per question through automatic and anonymous grading. 
  • Co-grade with colleagues in one place.
  • Publish the results back to your LMS or directly in the Digiexam platform.

FAQ

What is the meaning of remote proctoring?

The meaning of a remote proctored exam is to allow anyone, from anywhere to participate in the exam and ensure the integrity of it. It has become a natural part of the modern society, and was a critical tool during the covid pandemic to allow schools to operate as usual.

Can a proctor see the student’s screen?

All features that come with a proctored exam software are optional, but you can use the feature to record the student’s screen and/or web camera. It is also presented in the Proctor view during the exam.

Why use a proctored exam software?

Having proctored exams gives the student’s and proctor’s the opportunity to write exams regardless of where you are in the world. The safety remains and you do not have to worry about academic dishonesty.

What our customers say

As the University continues to pursue a remote assessment strategy for all courses, confidence in the systems we use to support exam integrity is vital.

Maggie Gibson Birmingham City University

Digiexam receives a lot of attention in the south of Germany since a lot of people share the belief that it will be the only product that will meet the regulatory and data privacy requirements for future online testing.

Dr. Martin Franzen Aalen University

We have students all over Sweden and abroad and they need to be able to complete their exams regardless of location. Digiexam's proctoring solution has become a key success factor for us at FEI.

Magnus Rolf Företagsekonomiska Institutet