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What is an online exam proctoring service?

Understanding what an online proctoring service is

An online exam proctoring service involves students taking proctored exams to ensure exams are conducted with integrity. Online proctored exams are online tests that you can take while a remote proctor, and/or online proctoring software monitors you. Online proctoring or digital proctoring can provide verification with a method to conduct exams online while proctoring the candidate.

Steps involved in Digiexam's digital proctoring service

How Digiexam's digital proctoring works

1

Create the exam

Create an exam from scratch or choose one created from your library. Choose features for the online proctoring based on your needs.

  • Create the exam in Digiexam
  • Create an exam from scratch or choose one created from your library
  • Choose features for the online proctoring based on your needs
2

Verify students ID and start the exam

Match high-resolution face photos to an identification card/passport against the student's profile. Lock students' devices to prevent cheating.

  • Match high-resolution face photos to an identification card/passport against the student's profile
  • Lock students' devices to prevent cheating
  • Make use of automated proctoring or in-person proctoring according to your institution's preferences
  • Notify, follow, and chat with students during the exam through the exam chat
3

Review exam results

Review the credibility report. Grade per student or per question through automatic and anonymous grading.

  • Review the credibility report
  • Grade per student or per question through automatic and anonymous grading
  • Co-grade with colleagues in one place
  • Publish the results back to your LMS or directly via the Digiexam platform

What to consider before choosing a proctoring service

5 factors to consider before choosing an online proctoring service

User-friendly

Ensure that the proctoring service you are choosing has a user-friendly interface and is easily understandable. It should be customized for the teachers and students so that they can focus their energies on creating and solving the exam.

Scalability

The proctoring service should be scalable in order to accommodate more students in a particular exam if required. An organization might have different number of students taking different examinations and hence it is important for the proctoring service to be scalable.

Type of exam

The types of exams a university conducts is also an important factor to consider before choosing the proctoring service. For example, the exam might be open book, closed book, objective, subjective, etc. In such cases, the proctoring service should be customizable to ensure the needs of various examination types are met.

The universities must hence assess the type of exams they would need to conduct and choose the proctoring service based on their needs.

The cost associated with remote proctoring services

The institution also needs to evaluate the costs associated with a proctoring service and its budget. It is better to invest in a proctoring service that ensures integrity and security since it is a one-time investment.

Technical support

The support offered by the proctoring service should also be considered before evaluating any proctoring service. Teachers or students might face challenges during the online proctoring process which should be promptly addressed.

What our customers say

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As the University continues to pursue a remote assessment strategy for all courses, confidence in the systems we use to support exam integrity is vital.

Maggie Gibson

Maggie Gibson

Birmingham City University

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Digiexam receives a lot of attention in the south of Germany since a lot of people share the belief that it will be the only product that will meet the regulatory and data privacy requirements for future online testing.

Dr. Martin Franzen

Dr. Martin Franzen

Aalen University

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We have students all over Sweden and abroad and they need to be able to complete their exams regardless of location. Digiexam's proctoring solution has become a key success factor for us at FEI.

Magnus Rolf

Magnus Rolf

Foretagsekonomiska Institutet

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Learn how our platform helps institutions ensure academic integrity with secure lockdown technology, proctoring, and offline compatibility.

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Award-winning Birmingham City University on digital exams and Digiexam
Customer Story

Award-winning Birmingham City University on digital exams and Digiexam

Birmingham City University uses Digiexam to give students the flexibility to take exams from home while still protecting academic integrity through online proctoring.

Read their story

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